Important Information

Important information about our services, your rights, and obligations

About My Biz Finance

My Biz Finance (ABN: 18 653 110 989) is a business finance broker. We help Australian businesses find and secure funding solutions from multiple lenders. We act as an intermediary between you and potential lenders.

We do not provide loans directly. We compare finance products from various lenders and help you find the best option for your business needs.

Credit Reporting

As part of our services, we may obtain credit reports from credit reporting agencies to assess your eligibility for finance products. We may also provide information to credit reporting agencies about your loan applications and outcomes.

Credit reporting agencies may include:

  • Equifax Australia
  • Experian Australia
  • illion (formerly Dun & Bradstreet)

You have the right to access your credit report free of charge once every 12 months from each credit reporting agency.

Responsible Lending

The lenders we work with are required to comply with responsible lending obligations under the National Consumer Credit Protection Act 2009 (Cth). This means lenders must:

  • Make reasonable inquiries about your financial situation and requirements
  • Verify your financial situation
  • Assess whether the loan is suitable for you
  • Only provide credit if it is not unsuitable

As a broker, we help facilitate this process by collecting and verifying your information and presenting it to lenders.

No Guarantee of Approval

Important: My Biz Finance does not guarantee that you will be approved for a loan. All loan decisions are made by the lenders, not by us.

We cannot guarantee:

  • Loan approval
  • Specific interest rates or terms
  • Funding timelines
  • Loan amounts

We will work on your behalf to find suitable options and negotiate the best possible terms, but final approval rests with the lender.

Fees and Charges

My Biz Finance operates on a zero service fee model for our clients. We do not charge you any upfront fees for our broking services.

We may receive commissions or fees from lenders when you successfully obtain finance through our services. These fees are paid by the lender and do not affect the interest rate or terms of your loan.

You may be subject to fees and charges from the lender, including:

  • Application fees
  • Establishment fees
  • Ongoing fees
  • Early repayment fees
  • Default fees

All fees and charges will be disclosed to you in the loan contract before you commit to any loan.

Your Rights

As a borrower, you have rights under Australian law, including:

  • The right to receive clear and accurate information about loan products
  • The right to a cooling-off period for certain types of loans
  • The right to complain if you believe a lender has not complied with their obligations
  • The right to access your credit report
  • The right to dispute incorrect information on your credit report

Complaints and Disputes

If you have a complaint about our services, please contact us:

My Biz Finance

Suite 212, 14 Lexington Drive

Bella Vista NSW 2153, Australia

Phone: 1800 869 003

Email: sam@mybizfinance.com.au

If you are not satisfied with our response, you can contact:

  • Australian Financial Complaints Authority (AFCA): www.afca.org.au or 1800 931 678
  • Australian Securities and Investments Commission (ASIC): www.asic.gov.au or 1300 300 630

Financial Hardship

If you are experiencing financial hardship and are having difficulty making loan repayments, you should contact your lender immediately. Lenders are required to consider requests for hardship assistance.

We can also assist you in communicating with lenders about hardship arrangements if needed.

Privacy

Your privacy is important to us. We handle your personal and business information in accordance with our Privacy Policy and the Australian Privacy Principles.

For more information, please see our Privacy Policy.

Contact Us

If you have any questions about this information, please contact us:

My Biz Finance

Suite 212, 14 Lexington Drive

Bella Vista NSW 2153, Australia

Phone: 1800 869 003

Email: sam@mybizfinance.com.au

Website: https://mybizfinance.com.au